All HEINE products carry a 1 year parts and labor warranty and a life time guarantee against defects in materials and workmanship. This excludes disposable and consumable items.
To see if your product carries an additional extended warranty, please see below.
HEINE Fibre Optic Laryngoscopes
HEINE Classic+ F.O. laryngoscope blades have an extended guarantee of 10 years on the faultlessness from material, processing and construction defects, for blades manufactured on or after 01/01/2020 or with serial number SN1105228000 or higher.
The 10-year guarantee ensures that output will not fall below 1,000 lux, even after repeated autoclave cycles (based on 4,000 cycles at 134°C / 4 min.)
The guarantee covers HEINE Classic+ laryngoscope blades which are cleaned, disinfected and/or sterilised in accordance with the instructions for reprocessing.
HEINE Classic+ F.O. laryngoscope blades manufactured prior to 01/01/2020 and MODULAR+ blades are subject to the same guarantee conditions provided above, with a 5-year guarantee period.
5 Year Parts and Labor Warranty, instruments must be registered within 30 days of purchase for warranty to apply. Also, a lifetime dustproof warranty. All OMEGA’s delivered after 9/1/13 are eligible for a 5 year parts and labor warranty. Warranty does not cover product failure because of malfunction that is caused as a result of misuse, failure to follow operating instructions, abuse, or use with improper or faulty equipment/parts. This warranty also does not cover theft, loss or damage from fire or flood.
Lifetime Service Guarantee and Lifetime Dustproof Guarantee Instruments must be registered for warranty to apply Customers will never pay for service of any kind on BETA 200 instruments. The only exception is replacement items such as bulbs
Includes: BETA 200/200S Direct Ophthalmoscope and BETA 200 Retinoscope
Extended 5 Year Warranty
GAMMA G7 & GAMMA XXL:
Extended 10 Year Parts and Labor Warranty